Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member tried to log in, name popped up in pink highlight with red lettering

  • LisaRaymondAZ
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84828
Brian and SteveTheTechie, my member just got back to me with the following information:
I use google as my go to browser.
I have a PC (HP computer) less than 2 years old.

What other information would you need to help him? I can ask him for a screen capture, he has to wait until he gets off work.
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84829
What is the MEMBERS first name?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • LisaRaymondAZ
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84830
Oh lord, I beg your pardon, Brian - I misunderstood what you meant! Jim Davis, DTM. The club name is Saguaro Toastmasters #16.
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84831
1) Lisa your forum footer is advertising club 1109501. Please specify in the thread which club you are having the problem with.

2) in Club 16 there is only a member "Guest Jim Davis" guess what they have to type to log in ????
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84841
Hi, Brian, I forgot about that! I'm not trying to make this harder - I promise! I just had an email from Jim Davis, I think this was operator error. When he entered his name, he expected to see his name but it wasn't coming up; he then entered his email, clicked the AUTHENTICATE/LOGIN button, and received an email to create a password. Problem solved. However, for future reference for me, how do I get these members help form your forum? Most have never used a forum before and it would overwhelm them; thinking members first service from my end. Thank you and SteveTheTechie for your help!
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Re: Member tried to log in, name popped up in pink highlight with red lettering

5 years 1 month ago
#84842
You need to always give us the club number you are requesting help for.
If a member is involved we need their first name
If it is an email problem we need the offending email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: SteveTheTechie, LisaRaymondAZ
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