Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member Profile updates are not showing up

  • rvsh
  • rvsh's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 2

Member Profile updates are not showing up

3 years 1 month ago
#91070
Hi - Our club (#2655) members have been updating their member profiles for the Meet Our members page. None of the updates show up. Is this a known issue? Any help/fix is appreciated.
Ravi
The topic has been locked.
  • Heni
  • Heni's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4525
  • Thanks: 911

Re: Member Profile updates are not showing up

3 years 1 month ago
#91071
They need specifically to check the box to be included in the Meet Our Members page. That's the second box on the Basic Information tab.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

Questions about migration to FTH4? See support.toastmastersclubs.org/blog/freet...ost-4-migration-faqs
The following user(s) said Thank You: rvsh
The topic has been locked.
  • rvsh
  • rvsh's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 2

Re: Member Profile updates are not showing up

3 years 1 month ago
#91072
All these folks (myself included) already had profiles up on the Meet our members page. We were just making edits to the profile. The edits never showed up.
The topic has been locked.
  • Heni
  • Heni's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4525
  • Thanks: 911

Re: Member Profile updates are not showing up

3 years 1 month ago
#91073
Thanks for the extra info.

I would suggest clearing the browser cache. If that doesn't work, try using the reload from website link at the bottom of the page.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

Questions about migration to FTH4? See support.toastmastersclubs.org/blog/freet...ost-4-migration-faqs
The following user(s) said Thank You: rvsh
The topic has been locked.
  • rvsh
  • rvsh's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 2

Re: Member Profile updates are not showing up

3 years 1 month ago - 3 years 1 month ago
#91077
Clearing browser cache and/or reload from website link didn't solve the problem. The profiles do not get updated. Noticed one other issue. When I edit my profile and press the save button, it never saves (profile within word limit). A pop-up always shows up saying "1 unsaved change. The unsaved changes are highlighted. Do you want to save these changes?" Even if I answer Yes it still doesn't save the profile changes. The profile saving functionality appears to be broken.
Last edit: 3 years 1 month ago by rvsh.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Member Profile updates are not showing up

3 years 1 month ago - 3 years 1 month ago
#91079
You had the same email address entered as the primary and secondary email address.  It was not showing an error message for that (I fixed that) but it was preventing the save from happening as it was supposed to.  If both emails are provided they cannot be the same.   This is why you were not able to save.

I removed the secondary email address from your profile and everything seems to work fine now.
Last edit: 3 years 1 month ago by SteveTheTechie.
The following user(s) said Thank You: Heni, rvsh
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.152 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.