Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Data Transfer Error**

  • AnitaCCC
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Re: Data Transfer Error**

11 years 10 months ago
#41993
Today I am using Safari as the ADMIN, and received this error code, after I clicked Save. because I updated a member's Acronym after their name in their profile.

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  • SteveTheTechie
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Re: Data Transfer Error**

11 years 10 months ago
#42035
So you accessed the members profile as the admin from Membership Management, correct?
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Re: Data Transfer Error**

11 years 10 months ago - 11 years 10 months ago
#42038
Found the following in my test log...
Code:
[2014/11/29 16:38:54PST/IP=173.111.106.116/Club=1196053] AuthenticateSession_ClubSitesDB/Logging Out: Caller: [main::verifysession] [2014/11/29 16:39:25PST/IP=173.111.106.116/Club=1196053] AuthenticateSession_ClubSitesDB/Logging Out: Caller: [main::verifysession] [2014/11/29 16:39:35PST/IP=173.111.106.116/Club=1196053] AuthenticateSession_ClubSitesDB/Logging Out: Caller: [main::verifysession]

"verifysession" is what checks your cookies from your computer for log in/log out status and looks for a match for the cookie info in our db. This looks symptomatic of a cookie related issue. You absolutely will have problems if your cookie settings are not correct.

Here is our doc on getting your cookie settings correct: support.toastmastersclubs.org/doc/item/cookie-settings
Last edit: 11 years 10 months ago by SteveTheTechie.
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Re: Data Transfer Error**

11 years 10 months ago
#42048
I have also made some changes to ensure that there are no issues with cookies from our end.
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