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Error when saving

  • Brian
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Re: Error when saving

11 years 10 months ago
#41732
Did you try it switching back to wysisyg before saving?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • ramprao
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Re: Error when saving

11 years 10 months ago
#41733
Brian wrote: Did you try it switching back to wysisyg before saving?
If I switch it to source and then back to wysiwig without making any changes, then none are detected when Clicking Close. In that case, there is no problem. This is certainly the workaround. But from Steve's earlier post, it looked like the aim was to force the editor/javascript to convert to wysiwig before saving.
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  • SteveTheTechie
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Re: Error when saving

11 years 10 months ago - 11 years 10 months ago
#41773
Ok, I made a few more changes.

I do not use Safari, which is what I understand this is related to. (I could load it if I have to.)

Could you please check a few things for me?

1. First, click the reload link at the bottom of your website.

2. If you load a web page, then add a letter somewhere (e.g., the web page description), then click close (abandon the change)...
___a. Do you get the Unsaved Changes prompt?
___b. If you click Save in the prompt, what happens? (NOTE: I am checking if you have a problem with regular unsaved changes.)

3. I increased the delay on the dialog close after the forced save by the Unsaved Changes prompt. Can you see if this makes a difference?

Again, keep in mind that the Change Detection is work in progress. I do not claim that it will work properly yet... There are just too many user configurations and internal code variables to have it all sorted out just yet. It is going to take some time to get it all sorted out. The forced save is something that I am actually surprised that works at all--my original plan was just to abort the dialog close and make the user click the regular save button. I am just trying to save a mouse click for the user this way.
Last edit: 11 years 10 months ago by SteveTheTechie.
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  • ramprao
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Re: Error when saving

11 years 10 months ago
#41796
SteveTheTechie wrote: Ok, I made a few more changes.

I do not use Safari, which is what I understand this is related to. (I could load it if I have to.)

Could you please check a few things for me?

1. First, click the reload link at the bottom of your website.

2. If you load a web page, then add a letter somewhere (e.g., the web page description), then click close (abandon the change)...
___a. Do you get the Unsaved Changes prompt?
___b. If you click Save in the prompt, what happens? (NOTE: I am checking if you have a problem with regular unsaved changes.)

3. I increased the delay on the dialog close after the forced save by the Unsaved Changes prompt. Can you see if this makes a difference?

Again, keep in mind that the Change Detection is work in progress. I do not claim that it will work properly yet... There are just too many user configurations and internal code variables to have it all sorted out just yet. It is going to take some time to get it all sorted out. The forced save is something that I am actually surprised that works at all--my original plan was just to abort the dialog close and make the user click the regular save button. I am just trying to save a mouse click for the user this way.

There is no prompt when I make a change and Close without Saving. It does not appear to detect the change. It does not Save the changes. This is in wysiwig.
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  • SteveTheTechie
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Re: Error when saving

11 years 10 months ago - 11 years 10 months ago
#41800
It depends on where you make the change.

The editor change detection is dicey. Not my editor... I have to figure out how to detect changes in the editor. Again, one of the reasons I have a big disclaimer on the change detection.

If you make a change somewhere other than in the editor and abandon, do you get the change detection prompt?
Last edit: 11 years 10 months ago by SteveTheTechie.
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