Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Changed email address and server; cannot email club members from new addres

  • tmgypsy5
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago
#51553
I received the same message that I have before because it's trying to send from a non-existent address
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago - 11 years 3 months ago
#51554
Ok, here is the incoming raw email as received by the system:
Code:
From RWMJGYPSI2@aol.com Thu Jul 16 18:00:29 2015 Received: from omr-m05.mx.aol.com (omr-m05.mx.aol.com [64.12.143.79]) by toastmastersclubs.org (8.14.4/8.14.4) with ESMTP id t6GI0OMH017107 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NO) for <officers-794@toastmastersclubs.org>; Thu, 16 Jul 2015 18:00:24 GMT Received: from mtaomg-aad02.mx.aol.com (mtaomg-aad02.mx.aol.com [172.26.127.228]) by omr-m05.mx.aol.com (Outbound Mail Relay) with ESMTP id ECE097057FD1F for <officers-794@toastmastersclubs.org>; Thu, 16 Jul 2015 14:00:23 -0400 (EDT) Received: from core-mnb03a.mail.aol.com (core-mnb03.mail.aol.com [172.27.33.13]) by mtaomg-aad02.mx.aol.com (OMAG/Core Interface) with ESMTP id CC7C738000083 for <officers-794@toastmastersclubs.org>; Thu, 16 Jul 2015 14:00:23 -0400 (EDT) From: RWMJGYPSI2@aol.com Message-ID: <1a541c.18a97e7c.42d94b37@aol.com> Date: Thu, 16 Jul 2015 14:00:23 -0400 Subject: {{savein,trace}} To: officers-794@toastmastersclubs.org MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="part1_1a541c.18a97e7c.42d94b37_boundary" X-Mailer: AOL 9.7 sub 4049 X-Originating-IP: [174.23.182.111] x-aol-global-disposition: G DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mx.aol.com; s=20150623; t=1437069623; bh=eUbKhnGi6m6I7UpPuKuPpgTsmZX+H3RQtHw+HZie8ko=; h=From:To:Subject:Message-ID:Date:MIME-Version:Content-Type; b=2JMwZgGpD4qou3bnB/C2BNDFfD+a2qQFqUZ58fF8w9RDNxtW4AvoLpHYqo9x8LT3t JbcqDrRwgxxRdEqdogZM55zCsZwrfMaeAp/sAPAZg2lpM2g51/Mu7/xTF4cUwhQRHt rDI1GZZ5dqSrFBtwqXpWhD0GfuWF2cNiJjZjbwyE= x-aol-sid: 3039ac1a7fe455a7f1374118 X-Spam-Status: No, score=-2.8 required=5.0 tests=BAYES_00, FREEMAIL_ENVFROM_END_DIGIT,FREEMAIL_FROM,HK_RANDOM_ENVFROM,HK_RANDOM_FROM, HTML_MESSAGE,RCVD_IN_DNSWL_LOW,RCVD_IN_MSPIKE_H2,RP_MATCHES_RCVD,SPF_PASS autolearn=ham autolearn_force=no version=3.4.0 X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on toastmastersclubs.org --part1_1a541c.18a97e7c.42d94b37_boundary Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit Test email --part1_1a541c.18a97e7c.42d94b37_boundary Content-Type: text/html; charset="US-ASCII" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content=3D"text/html; charset=3DUS-ASCII" http-equiv=3DContent-Type> <META name=3DGENERATOR content=3D"MSHTML 9.00.8112.16672"></HEAD> <BODY style=3D"FONT-FAMILY: Arial; COLOR: #000000; FONT-SIZE: 10pt" id=3Dr= ole_body=20 bottomMargin=3D7 leftMargin=3D7 rightMargin=3D7 topMargin=3D7><FONT id=3Dr= ole_document=20 color=3D#000000 size=3D2 face=3DArial> <DIV>Test email</DIV></FONT></BODY></HTML> --part1_1a541c.18a97e7c.42d94b37_boundary--
Here is the trace of the email process:
Code:
Thu 2015/07/16 18:00:30 UTC STARTING TCMAIL TRACE... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thu 2015/07/16 18:00:30 UTC Header Read and Parsed... From:[RWMJGYPSI2@aol.com] To:[] CC:[] Subject:[{{savein,trace}}] Starting Yahoo Duplicate Message ID Check... Thu 2015/07/16 18:00:30 UTC Yahoo Duplicate Message ID Check Completed. Starting Early BCC/Forwarded Email Check... Thu 2015/07/16 18:00:30 UTC Early BCC/Forwarded Email Check Completed. Starting Main To/CC Address Processing Loop... Thu 2015/07/16 18:00:30 UTC Processing To/CC=officers-794@toastmastersclubs.org -- verifying as a valid FTH2 list/alias/group... Thu 2015/07/16 18:00:30 UTC Completed validating list/alias/group To/CC=officers-794@toastmastersclubs.org -- it is a valid FTH2 list/alias/group for club/district 794. Checking if From=rwmjgypsi2@aol.com is blacklisted, whitelisted, or a normal valid sender... Thu 2015/07/16 18:00:30 UTC All main email loops competed. Checking for unsent emails to determine exceptions... Thu 2015/07/16 18:00:30 UTC Check for exceptions completed. Final error checks... Thu 2015/07/16 18:00:30 UTC WARNING (Not Authorized: rwmjgypsi2@aol.com; Bounced) Thu 2015/07/16 18:00:30 UTC Club:[794] From:[rwmjgypsi2@aol.com] To:[officers-794@toastmastersclubs.org] CC:[] Subject:[] ALL To:[] ALL CC:[] Thu 2015/07/16 18:00:30 UTC FAILURE (Invalid From/No "for": rwmjgypsi2@aol.com - Last Check; Bounced) Thu 2015/07/16 18:00:30 UTC Club:[794] From:[rwmjgypsi2@aol.com] To:[officers-794@toastmastersclubs.org] CC:[] Subject:[] ALL To:[] ALL CC:[] Thu 2015/07/16 18:00:30 UTC Abnormal TCmail completion. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thu 2015/07/16 18:00:30 UTC ENDING TCMAIL TRACE.
Bottom Line: There is no gmail address anywhere in the email received by the system, only an AOL address. This is not an issue with our system. Either you think you are sending from a gmail address and you really are not, or something else is going on with your email on your end.
Last edit: 11 years 3 months ago by SteveTheTechie.
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  • tmgypsy5
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago
#51555
That's the point I've been trying to make. My email address on 794.toastmastersclubs.org has been changed to twogypsies1@gmail.com from rwmjgypsi2@aol.com. I even went so far as to change my password for this site (and received the authentication email on my gmail account). IF there is a problem with the gmail account, why am I able to access the password protected areas of the sites with the new email address but CANNOT SEND an email from my new address. I have always felt that FreeToastHost was a much more user friendly site than others that are available such as EasySpeak. I am beginning to change my mind. I do not have the computer skills that those of you moderating this system do but I consider myself intelligent enough to know how to change an email address in the appropriate areas of a web site and to know that when I attempt to send an email, what site it should be sending from. IF there is a problem with my gmail accoumt, why was I able to receive authorization to access this particular forum on gmail.

The Karma level for the customer service I have received in trying to resolve this issue has hit rock bottom.

Peggy Carr
Dissatisfied Customer
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago - 11 years 3 months ago
#51564
Peggy/Dissatisfied Customer,

I am the current system developer, and between Brian and I, we have a pretty clear idea of the technical details of how the system works. Also, the FreeToastHost Ambassadors contribute a wealth of expertise and extensive experience using the system. We may be surprised occasionally, and there may be some occasional bugs that have slipped past our attention. I understand that.

However, lets get clear about some things. We are all Toastmasters members and we all work as volunteers on this system (me, too) and contribute some of our spare time. We all could be doing something else, but we choose to do this because each of us has benefitted from the system and we basically believe in keeping it available for Toastmasters clubs and districts.

I am sorry that this is not going as well as you would like. Believe me, I am pretty certain that each of us wishes we could solve your issue for you.

In addition, these support forums are a separate system, on purpose. They are not linked to the website system, so even if there is an issue with the website system, you can hopefully post a support request. We are also not able to fetch any member information from the TI website. (only publically available info such as meeting info)

I do not know why you are having an issue with your gmail account. (I use gmail myself.) We are not computer repair technicians... none of us are. I wish I could tell you how to resolve your gmail issue, but frankly I just do not know, and our focus is on FreeToastHost, not gmail issues.

I have pretty much conclusively shown you that what the system is seeing is an email coming from AOL, not gmail. The system is not changing that email...What I showed you is what was received. I wish I knew why... I do not. However, I am pretty clear it is not a FreeToastHost issue, as much as you might like to try to make it out as one.

As a last ditch attempt to get some fresh insight, I did a google search on sending gmail from a different email address and came up with the gmail "Send mail as" option. (I did not have to do that.) I am wondering if it is involved somehow, since it would only affect sending, not receiving email:

Last edit: 11 years 3 months ago by SteveTheTechie.
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago - 11 years 3 months ago
#51596
It appears that you are now finally able to send from your gmail account:

Code:
SUCCESS (User Email) Thu 2015/07/16 21:54:50 UTC Club:[1614] From:[twogypsies1@gmail.com (Peggy Carr DTM)] To:[treasurer-1614@toastmastersclubs.org>gypsitwo@gmail.com] CC:[] Subject:[Test Email]

It would be nice if you could confirm that, so that we can close out this thread.
Last edit: 11 years 3 months ago by SteveTheTechie.
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Re: Changed email address and server; cannot email club members from new addres

11 years 3 months ago - 11 years 3 months ago
#51597
Sorry, Steve, but nothing has changed. The email referenced was sent using the Basic Email feature in Membership Management. I have always been able to utilize this feature as well as being able to email the agenda to my club members. My problem has been trying to send group emails to the club members or club officers or to an individual officer by using Club Email addresses. I also cannot send an email to a club member by clicking on the email icon that appears on the agenda.

i talked with the folks who installed the software on my computer and have decided to take the computer into them next week to have them see if there is a glitch in the system that is blocking the emails and rerouting them to AOL.

The situation has not changed but it doesn't sound as though there is anything that can be done from your side. I will proceed with the plan to have my computer checked out as you indicated the problem is not from your side. I appreciate the work you have done.

Peggy Carr :(
Last edit: 11 years 3 months ago by tmgypsy5. Reason: Added a sentence.
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