email aliases not working

Hello,

We seem to be having some email issues.

For the last couple of days, any emails sent to our club mailing aliases seem to not be delivered. This is the message we get back.

Delivery incomplete
There was a temporary problem delivering your message to
*members@hilotoastmasters.com*. Gmail will retry for 21 more hours. You'll
be notified if the delivery fails permanently.
LEARN MORE < support.google.com/mail/answer/7720 >
The response was:

The recipient server did not accept our requests to connect. Learn more at
support.google.com/mail/answer/7720 [traffictoastmasters.org
< support.google.com/mail/answer/7720%5Btraffictoastmasters.org >.
98.124.243.42: generic::failed_precondition: connect error (0): error]

Final-Recipient: rfc822; members@hilotoastmasters.com
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to
connect. Learn more at support.google.com/mail/answer/7720
[traffictoastmasters.org. 98.124.243.42: generic::failed_precondition:
connect error (0): error]
Last-Attempt-Date: Wed, 12 Apr 2017 19:22:24 -0700 (PDT)
Will-Retry-Until: Thu, 13 Apr 2017 16:45:39 -0700 (PDT)



I then tried sending a test message with the words {{trace,savein,saveout,nosend}} Test in the Subject but I received no logs back.

Thanks for your help.

Your custom domain is not setup correctly for email
The MX record is wrong

Please read the documentation on this site
support.toastmastersclubs.org/doc/item/dns-settings-overview

Thanks. We have been using this email system for the past couple years. Not sure what changed. I will check.

We actually had the same issue. I went through the docs again on Free Toast Host and for some reason some of the settings were different. Not sure if this changed on Toastmasters end or on my registrar. We are with namecheap.

gptoast wrote: We actually had the same issue. I went through the docs again on Free Toast Host and for some reason some of the settings were different. Not sure if this changed on Toastmasters end or on my registrar. We are with namecheap.

We are not Toastmasters, we are FreeToastHost... not the same. We did not make changes.

The domain name providers will change their control panel layout from time to time. Unless one of us happens to have an account with such a provider, we can't keep up to date with their changes.