Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset for Member

  • davidacarlos
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Password Reset for Member

9 years 5 months ago
#62971
I have a member that cannot remember his password. To complicate matters he no longer has access to the email he used to log into the site. So the normal password reset tool doesn't work. As the administrator of the site is there anyway to manually reset his password so he can log in?

David
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  • Heni
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Re: Password Reset for Member

9 years 5 months ago
#62972
As administrator, you can change his email. Then he can reset the password.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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  • davidacarlos
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Re: Password Reset for Member

9 years 5 months ago
#62975
When I try to edit his profile I get the message: Admin Edits are DISABLED by the member. Is there another place I can go?
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  • Heni
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Re: Password Reset for Member

9 years 5 months ago
#62976
You should be able to go to Membership Management and change the email address that's displayed in the listing. There should be no need to go to the member's profile.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

The following user(s) said Thank You: davidacarlos
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Re: Password Reset for Member

9 years 5 months ago
#62977
Why was I making this harder than it had to be?!?!?! Thank You!
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  • slothbear
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Re: mentor change for Member

9 years 5 months ago
#63086
Is there a similar workaround for setting a member's mentor when they have disabled ADMIN updates?
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