Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

member login from unrecognized device message

  • SteveTheTechie
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Re: member login from unrecognized device message

8 years 3 months ago
#70421
KDUVAL22:

If your user types in https://1387766.toastmastersclubs.org?cookies they should get a dump of the cookies that the server is getting from the device. We should verify the existence of a line in the output saying "deviceUID=..." or something like that. It is relevant to this.
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  • KDUVAL22
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Re: member login from unrecognized device message

8 years 3 months ago
#70472
Thank you for all of your great tech support. Here is an update from our member:

I followed the instructions and did not get a ‘dump of cookies’. I got an empty screen with a line of letters and numbers only.
What I see on my screen is this: _ga=GA1.2.1046853907.1530182759 printed on an otherwise empty screen.

She is not able to take a screen capture, but hopefully the above info helps.

Thanks,
Krissy
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Re: member login from unrecognized device message

8 years 3 months ago
#70478
KDUVAL22

Your member needs to enable cookies for their device as Brian mentions above. If we cannot save a cookie file with a device identifier, they will continue to get these messages. Alternatively, they can disable the notification in their member profile, but they will still have other issues if we cannot save cookies.
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