Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

File manager names and folders disappeared

SteveTheTechie
Offline
Emeritus
Posts: 11492
Thanks: 3057

Re: File manager names and folders disappeared

8 years 3 months ago

#70442

look now

The following user(s) said Thank You: Andreas

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JacobBuss
Offline
New Member
Posts: 6
Thanks: 1

Re: File manager names and folders disappeared

8 years 3 months ago

#70443

District 24's web page has also had this issue where everything disappeared but the files are still there.

Please advise

www.d24tm.org/downloads.html

The topic has been locked.

vickiiui
Away
Senior Member
Posts: 42
Thanks: 5

Re: File manager names and folders disappeared

8 years 3 months ago

#70444

I have the same problem, yesterday all the file entries were showing up with their full file names, no folders, everything locked (I previously had a mix of locked and unlocked files). Because I only have 9 files, it was easy to fix, but I'm concerned it might happen again.

I had an issue before and it seemed to have been fixed last week, but I'm wondering if a related issue has now appeared.

I tried the similar fix as last time, namely,
-toggle the lock icon to 'unlocked',
-toggle the lock icon to 'locked',
-remove the file names,
-all back in the descriptions, folders, and lock/unlock status I wanted.
(I saved after each step.)

Steve, let me know if this will hold. Thx!

Vicki
#8091

The following user(s) said Thank You: Fais

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SteveTheTechie
Offline
Emeritus
Posts: 11492
Thanks: 3057

Re: File manager names and folders disappeared

8 years 3 months ago

#70463

Everyone should have their file info back now. Sorry about this snafu. We restored your info from the file backups.
(Thanks to Brian for that.)

I went ahead and started migrating information to the MySQL database. It did not quite go as planned unfortunately.

The topic has been locked.

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