Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email not working for two of our members - error message

  • SteveTheTechie
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Re: Email not working for two of our members - error message

6 years 11 months ago - 6 years 11 months ago
#77961
mdettlaff wrote: You sent it to the wrong account.
You sent it to Admin via Toastmasters Club 4899556 <server@toastmastersclubs.org>

Just elaborating a bit on what Brian was pointing out. It is a known issue with some webmail and email systems (not FTH) that they cache the the descriptive "display names" and display them over and over again even if they should refreshing them for the current email. We run into this issue because all of the FTH emails come from server@toastmastersclubs.org so if you are getting emails from multiple clubs, your email system may continue to show the display name from the first club you ever got an FTH email from. (some systems fail to refresh and update the display names)

For example, see answers.microsoft.com/en-us/msoffice/for...d4-a81b-72ceb3370237 Gmail has the same issue.

One workaround for this is to create an explicit contact entry for server@toastmastersclubs.org where you can set the display name whatever way you want. Keep in mind though that it will show for all clubs you are getting email for.
Last edit: 6 years 11 months ago by SteveTheTechie.
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