Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot log into one of my chapters

  • Pollonien
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Re: Cannot log into one of my chapters

6 years 9 months ago
#78504
Same behavior. This time the message was:

There was an error with your login -- the Session ID attached to your e-mail (dCmAl4td7JXDH87xc4Pvb3Vam) was not valid. Please check to make sure the full link from the most recent email was used when clicked.
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  • Pollonien
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Re: Cannot log into one of my chapters

6 years 9 months ago
#78505
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  • Brian
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Re: Cannot log into one of my chapters

6 years 9 months ago
#78507
Funny thing when I clicked the link, it prompted me to change my password.
What browser and version are you using?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Pollonien
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Re: Cannot log into one of my chapters

6 years 9 months ago
#78508
As I said, when I used the link, it popped up a Change Password box, allowing me to enter a new password twice. But the top half of the box contained the message "There was an error with your login -- the Session ID attached to your e-mail (...) was not valid. Please check to make sure the full link from the most recent email was used when clicked." with the ellipsis replaced by the latter part of the link. And of the two buttons at the bottom of the Change Password box, only the Cancel button was enabled. The Change Password button did nothing.

Weird.

I am using Google Chrome. Version 79.0.3945.117 (Official Build) (32-bit).
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Re: Cannot log into one of my chapters

6 years 9 months ago
#78509
I just verified that it is still dysfunctional. If I try to simply log in, once I put in my name and password and submit, the log-in box disappears and I am back at the home page. All of the member options are still greyed out. It did not log me in. 'Tis as if I had not tried to log in. Bleh.

I shall e-mail the president and give him my speech title for the morning (I was hoping to get in and update the agenda myself, but...).
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