Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Sudden Blocking of Member emails

  • Jilly
  • Jilly's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thanks: 1

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79362
Thanks for your work Pam, will this automatically fix the bounced emails from the Kenmore Toastmasters website? I have a members whose bigpond address "has been removed from the FreeToastHost database"
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4487
  • Thanks: 1096

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79366
The bigpond issue still hasn't been cleared. :(

You'll have to add the member email addresses back into membership management.
We'll also have to reset the email bounce counts here once we have the all clear.

In the meantime please forward agendas and club emails to your bigpond users, or ask them to use an alternative email address in the interim if they have one. They can edit to their profiles, or admins can add in membership management
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The following user(s) said Thank You: Robina Toastmasters
The topic has been locked.
  • Robina Toastmasters
  • Robina Toastmasters's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 1

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79367
Appreciate the ongoing updates - a novice question ... would it best if we just removed their addresses for the time being and email them individually in terms of other communication until it is sorted? At least this way we can still use the group emailing system without getting all the bounce messages ... apologies for taking up so much of your time.
Jane B
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4487
  • Thanks: 1096

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79368
Jane, even if you remove the addresses (which the system will do eventually anyway), you'll still get a message saying the agenda hasn't gone to those members. That serves as a handy reminder.

If your members use the club email groups, it might be best to let everyone know that there is a bigpond issue and to forward emails to bigpond users until it is cleared - hopefully not too long now.
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4487
  • Thanks: 1096

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79392
This time we really do have liftoff! :cheer: Thanks Brian!
I've reset the bounce count for all critical bigpond members.
You might need to re-enter email addresses in Membership Management for some of your bigpond members
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The following user(s) said Thank You: Robina Toastmasters
The topic has been locked.
  • Robina Toastmasters
  • Robina Toastmasters's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 1

Re: Sudden Blocking of Member emails

6 years 6 months ago
#79397
Thank you so much Pam for your patience in this matter. Yes - it looks like it has been fixed!!
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.152 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.