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Too many bounce backs despite valid e-mail address

  • kentspott
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Too many bounce backs despite valid e-mail address

4 years 10 months ago - 4 years 10 months ago
#86161
I am getting bounce backs despite having a valid e-mail address. Attached is the bounce error message. I am able to send e-mail directly to the e-mail address using my client software and the recipient is getting my e-mails. Club number is 8684.



 
Last edit: 4 years 10 months ago by kentspott.
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Re: Too many bounce backs despite valid e-mail address

4 years 10 months ago
#86164
Anyone using the bell email servers will need to add server@toastmastersclubs.org and agenda@toastmastersclubs.org to their whitelist.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Too many bounce backs despite valid e-mail address

4 years 10 months ago
#86167
Ok, I will ask that person to add the two whitelist entries on their bell e-mail account. Does whitelisting take effect immediately once it is setup by the bell account user?
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Re: Too many bounce backs despite valid e-mail address

4 years 10 months ago
#86169
You will have to ask Bell that question.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Too many bounce backs despite valid e-mail address

4 years 10 months ago
#86176
Hello I am hoping that the member with e-mail address chris-ford@sympatico.ca has by now created his two black list entries on his bell account.

Are you able to reset the bounce count for this e-mail address to zero so as to allow future e-mails to be processed successfully?

 
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Re: Too many bounce backs despite valid e-mail address

4 years 10 months ago
#86177
  • The Bounce Count for Email Address [chris-ford@sympatico.ca] has been reset to zero.
Richard Taylor
TM Club #7045
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