Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

FreeToastHost does not recognize my e-mail address

  • kenkrawchuk
  • kenkrawchuk's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86369
Folks:Hi.  I’m the president of In-Person Toastmasters, Club Number: 3474192 in District 38. I’m writing today because FTH does not recognize my e-mail address.  Our District expert has exhausted all his remedies, but to no avail.  When he tries to enter "Ken@KenK.org" (my e-mail address for the last 20+ years), the system refuses to accept it.  I can neither send nor receive. Can you please make whatever changes are necessary to allow me to send and receive e-mails to and from my club?   I would appreciate it greatly.Any questions, please let me know.- Ken Ken V. Krawchuk, DTM2President, In-Person ToastmastersClub 3474192, District 38 
The topic has been locked.
  • marc33
  • marc33's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 274
  • Thanks: 41

Re: FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86371
Your primary email is kenkrawchuk@gmail.com. You are trying to access your secondary email. The system will send notifications to the primary and secondary emails but relies on the primary for logging in. If you want to log in with the ken@ email, make that your primary in Edit Your Profile.
The topic has been locked.
  • kenkrawchuk
  • kenkrawchuk's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Re: FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86372
We did that, and it did not work.  What it did was complain about Ken@KenK.org as not being recognized in some SMTP list somewhere.  We put in the gmail account so that I could at least receive e-mails, but I cannot send them.

Can you try to add my e-mail address and see what happens?  Maybe then you could fix it.

Thanks,

- Ken
 
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13927
  • Thanks: 4141

Re: FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86373
You are hosting in a datacenter that allows spammers, who have spammed FTH and the IP for your server was blocked.

I have removed the block for now.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • kenkrawchuk
  • kenkrawchuk's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thanks: 0

Re: FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86395
Made Ken@KenK.org the only address and sent a test message twelve hours ago, did not work.  Spam folder empty too.

 I don't understand your comment about servers.  I upgraded to a new server several weeks ago, so whatever problem there is, it spans servers.  Do you know which server it's complaining about?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13927
  • Thanks: 4141

Re: FreeToastHost does not recognize my e-mail address

4 years 10 months ago
#86399
You are hosting with welcome.com a notorious host of spammers.
Your server IP is in a subnet that has spammed FTH.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.180 seconds

Latest Forum Posts