Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

  • awhite
  • awhite's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 37
  • Thanks: 0

Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

1 week 9 minutes ago
#103336
Hi Support,Since the recent FreeToastHost platform update to version 4, emails sent to distribution lists (e.g., "officers-only") now display the names of individual recipients in the To line instead of the distribution list name as before.This makes it more difficult to discern whether an email is being sent directly to an individual member or to a distribution list containing multiple members. Interestingly, when a recipient replies to such a message, the distribution list name does appear correctly in the TO line — it's only the original outgoing message that shows individual names instead.Question: Is there a setting that controls how the recipient name is displayed when a message is sent to a distribution list, so that the list name (rather than individual member names) appears on the original message?Thank youAnthony
Member, Spotlight Toastmasters

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13416
  • Thanks: 4087

Re: Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

6 days 19 hours ago
#103353
Please post the header of that email so we can trace what is happening.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13416
  • Thanks: 4087

Re: Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

6 days 4 minutes ago
#103393
I have run a test and I only see my own name and email on an email sent to officers-nnnnnnnnnn@toastmastersclubs.org.

I really need to see the email header of the email you received.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

  • awhite
  • awhite's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 37
  • Thanks: 0

Re: Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

4 days 15 hours ago
#103524
Thanks for looking into this. Two questions.
1. When doing your test, did the list have at least two or more recipients and did it it lists all their names individually or shows the list name?

2. Could you confirm exactly what you need — the full raw email source (all header lines, including Received, Message-ID, etc.) or just the To/From/Subject header lines? I want to make sure I don't send anything with personal email addresses in it that isn't necessary. I can export the raw source as a .txt file and attach it, or paste just the relevant header fields inline — whichever is easier for you to trace.

Thanks,
Anthony

Member
Spotlight Toastmasters

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13416
  • Thanks: 4087

Re: Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

4 days 8 hours ago
#103530
1) Yes 7 officers

2) the full email header please.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

  • awhite
  • awhite's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 37
  • Thanks: 0

Re: Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

3 days 16 hours ago
#103629
Thanks.  Have just sent another test to the officers-654507 distribution list and have attached the Internet header. 
This attachment is hidden for guests.
Please log in or register to see it.


Anthony

Please Log in or Create an account to join the conversation.

Time to create page: 0.153 seconds