Online documentation working again!

FreeToastHost documentation is back online.

Server not working for minytm.com

More
10 years 9 months ago - 10 years 9 months ago #39798 by SteveTheTechie

randallgroup@yahoo.com wrote: ok so we had to get a new domain name and email how can i now connect to our site and change it to the new domain and email.

i am the new president Bennie Randall for Miny club 1012

You could not renew the old domain name? Bummer. :S

In any case, you are going to need to go through the process like if you are setting it up the first time, unfortunately. We can guide you along, but you need to pay attention to details when it comes to setting up your new custom domain. Details matter.

1. The basic process is outlined here: support.toastmastersclubs.org/component/...r-various-registrars
You will need to set up 4 DNS records via your registrar, 3 for website access, and 1 for email handling. These DNS records tell the registrar how to direct internet and email traffic to the FreeToastHost server when someone uses your custom domain name. If you don't set those up or do it incorrectly, you may have issues accessing your website or using email with your new custom domain name. You can do a quick check on your DNS records here: www.viewdns.info/dnsrecord/ You can use this to compare what you have vs what you need regarding the DNS records.

2. I recommend setting up a website alias in the admin console as a stopgap measure. Maybe minytm , perhaps? This gives you another alternative way to access your website while you are getting the custom domain issues worked out. You can actually use both a website alias and custom domain name, but most clubs don't since the system will forget your login status when you switch from using one to the other. For more details on website aliases, see here: support.toastmastersclubs.org/component/...whats-the-difference

3. You need to consider every place you have referenced your old domain name... Think of email addresses that have been circulated with it and also any link to your website, like on TM Find a Club.
Last edit: 10 years 9 months ago by SteveTheTechie.
The topic has been locked.
  • randallgroup@yahoo.com
  • Visitor
  • Visitor
10 years 9 months ago #39800 by randallgroup@yahoo.com
Replied by randallgroup@yahoo.com on topic Server not working for minytm.com
I changed all the dns records but their was two records in the mx and i changed them to mail.(new domain).com

did i needed to change both or by changing both will it still work i was a little confuse in that part of the instructions

one value is set to 10 and the other at 0
The topic has been locked.
More
10 years 9 months ago - 10 years 9 months ago #39801 by SteveTheTechie
Here is what I am seeing: www.viewdns.info/dnsrecord/?domain=www.minytoastmasters.com

Set the MX data as 10 with URL mail.minytoastmasters.com

Add 2 more A records:

A www.minytoastmasters.com 50.19.253.65 (This ensures that your website is reachable with or without www.)
A mail.minytoastmasters.com 50.19.253.65 (Need this to get mail routed to FTH servers.)

I see you have your new domain set in admin console. Good! :)
The server needs that so that it can find your club information in the system database.
Last edit: 10 years 9 months ago by SteveTheTechie.
The topic has been locked.
More
10 years 9 months ago #39802 by SteveTheTechie
Also, if you are having trouble getting the DNS set right, you may want to call the customer service for the registrar. Most of them deal with these types of issues regularly. If you just send them the link to our info page they can probably help you get the DNS squared away.
The topic has been locked.
  • randallgroup@yahoo.com
  • Visitor
  • Visitor
10 years 9 months ago - 10 years 9 months ago #39803 by randallgroup@yahoo.com
Replied by randallgroup@yahoo.com on topic Server not working for minytm.com
i think i got right o will give it 24 hours

is there a way to test my www.minytoastmasters.com and make sure everything is set correct
Last edit: 10 years 9 months ago by randallgroup@yahoo.com. Reason: tried to add a screen shot and it did not work
The topic has been locked.
More
10 years 9 months ago #39804 by Jane Atkinson
The MX record is still incorrect. It currently shows mail.toastmasters.com.

It should show mail.minytoastmasters.com.

I don't think that the record beginning with smtp is needed.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
Time to create page: 0.107 seconds