Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Cannot login as administrator.

  • michy
  • michy's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thanks: 1

Cannot login as administrator.

11 years 1 month ago
#48063
I cannot login with recieved password and specified club number as administrator.
How should I do?
Could you give me some advice to solve this issue?

Thank you for your attention.
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3905
  • Thanks: 1063

Re: Cannot login as administrator.

11 years 1 month ago
#48064
If you are the admin and clicked on the "did you forget your password" link, you should have received an email with a link. Click on the link and then follow the instructions in the email to reset your password.

If you are not the admin and only need access to certain areas, the admin should be able to give you permission to access those areas. You will then have additional items show on your menu when you are logged in as member. That is preferable to sharing the admin password.

If you are not the admin but you have been given full admin access and the admin has given you the password, check with him/her that it is correct. Also make sure that you do not have your Caps Lock on - the password is case sensitive. If that doesn't work the admin should test it. He/she might have to reset the password.

If you are the new admin and the previous admin is no longer available, follow these instructions to change the admin: support.toastmastersclubs.org/doc/item/w...-no-longer-available
FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3marc33NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.219 seconds