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Password Reset for Member

  • davidacarlos
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8 years 3 months ago #62971 by davidacarlos
Password Reset for Member was created by davidacarlos
I have a member that cannot remember his password. To complicate matters he no longer has access to the email he used to log into the site. So the normal password reset tool doesn't work. As the administrator of the site is there anyway to manually reset his password so he can log in?

David
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8 years 3 months ago #62972 by Jane Atkinson
Replied by Jane Atkinson on topic Password Reset for Member
As administrator, you can change his email. Then he can reset the password.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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8 years 3 months ago #62975 by davidacarlos
Replied by davidacarlos on topic Password Reset for Member
When I try to edit his profile I get the message: Admin Edits are DISABLED by the member. Is there another place I can go?
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8 years 3 months ago #62976 by Jane Atkinson
Replied by Jane Atkinson on topic Password Reset for Member
You should be able to go to Membership Management and change the email address that's displayed in the listing. There should be no need to go to the member's profile.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
The following user(s) said Thank You: davidacarlos
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8 years 3 months ago #62977 by davidacarlos
Replied by davidacarlos on topic Password Reset for Member
Why was I making this harder than it had to be?!?!?! Thank You!
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8 years 3 months ago #63086 by slothbear
Replied by slothbear on topic mentor change for Member
Is there a similar workaround for setting a member's mentor when they have disabled ADMIN updates?
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