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Emails to members

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Emails to members

8 years 8 months ago
#63957
Hello,

I recently took over as the VPPR, and have website responsibility.

For some time, our members email list has not worked. If I send an email to the members email address (members @ summittoastmasters.com), it goes to some members, but not all. More importantly, it goes to a bunch of former members. I spent quite a bit of time tonight checking the settings, and I see the former members list, but the settings say to send email to the current members.

Similarly, I setup the officer emails tonight, yet those appear to be only working partially. For example, I sent an email to the officers email alias, and asked all of the officers to reply when they received it. I heard back only from our VPM. I did not receive the email myself, nor did the VPE, who is here with me.

Note: When I click on the email list in the agenda to send out the agenda, that DOES go to the current members. It's only when I try to email to our members email alias from an email client that the email goes to some older list.

Any thoughts on where I can look to troubleshoot these issues. The club has lost confidence in the site due to these issues.

Kevin
Summit Toastmasters
Club 1781
Summit, NJ
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Re: Emails to members

8 years 8 months ago
#63958
We need your club number to investigate
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Re: Emails to members

8 years 8 months ago
#63959
Club 1781
Summit Toastmasters
Club 1781
Summit, NJ
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Re: Emails to members

8 years 8 months ago
#63960
I suspect that your custom domain settings are wrong. viewdns.info/dnsrecord/?domain=www.summittoastmasters.com

Please review the required settings in our documentation support.toastmastersclubs.org/doc/item/dns-settings-overview

You'll need to correct those or ask your provider to do that for you.
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Re: Emails to members

8 years 8 months ago
#63965
Your MX records all point to google you need to fix that. Please read the documentation on this site

support.toastmastersclubs.org/doc/item/dns-settings-overview
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Emails to members

8 years 8 months ago
#63969
I will look into that. Thank you.
Summit Toastmasters
Club 1781
Summit, NJ
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