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Message from FTH support re:URL and Domain name for club 3074

  • GTripp
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Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago
#65633
I keep all the support posts as they pop up when I log in as Admin to the club website. There was one which appeared a week or so ago alerting the club to the fact our domain was not supported ... I wanted to paste it in this note but I could not get it to load again
My club is First Burlington Toastmasters, we use FTH but pay for our domain name to a separate host
Is this explained clear enough or should I resend the message with the comment pasted in

Thanks

Guy
Guy Tripp
Club 3074
First Burlington Toastmasters
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Re: Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago
#65634
what is the domain you are referring to so we can check if it is setup properly
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • GTripp
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Re: Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago
#65635
www.firstburlingtontoastmasters.org is the domain name we get from Seanic.net

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Guy
Guy Tripp
Club 3074
First Burlington Toastmasters
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Re: Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago
#65636
Your domain looks to setup correctly

firstburlingtontoastmasters.org. IN A 50.19.253.65
www.firstburlingtontoastmasters.org . IN A 50.19.253.65
mail.firstburlingtontoastmasters.org. IN A 50.19.253.65
firstburlingtontoastmasters.org. IN MX 5 mail.firstburlingtontoastmasters.org

everything looks good to support https as well.

Unless se know the exact message we will have to wait and see if it pops up again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago - 8 years 7 months ago
#65639
GTripp, I am presuming you are referring to the following:
Code:
[44 GMT, FreeToastHost System Warning] NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.firstburlingtontoastmasters.org This means that you will not be able to access your website using https:// after any existing certificates expire. Possible causes may include: a. Your DNS records are set up incorrectly. b. Your custom domain has expired. c. The custom domain listed in the admin console is no longer being used. You may also access your website via https://3074.toastmastersclubs.org You can check your custom domain's expiration date using: https://who.is/whois/www.firstburlingtontoastmasters.org You can view your current DNS records using: http://www.digwebinterface.com/?hostnames=www.firstburlingtontoastmasters.org&type=ANY&colorize=on&onlyfirst=on&useresolver=8.8.4.4&ns=auth&nameservers= You can try to troubleshoot your DNS records using: http://www.dnsstuff.com/tools#dnsReport|type=domain&&value=www.firstburlingtontoastmasters.org Please contact the FreeToastHost support team at https://support.toastmastersclubs.org for more details and assistance. - FreeToastHost Support (This is a system generated message.)
This message is being generated by the code that creates HTTPS security certificates. You can always review or fetch your admin messages from the Admin Info tab (at the bottom) in the admin console.

Let me look into the error message.
Last edit: 8 years 7 months ago by SteveTheTechie.
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Re: Message from FTH support re:URL and Domain name for club 3074

8 years 7 months ago - 8 years 7 months ago
#65640
Here is info about your HTTPS cert... everything looks fine:



Keep in mind that the message you get after logging as an admin are essentially a stream of messages... The stream will continue to show old message unless you delete them. You should be able to delete part of the messages from the pop-up and then click Keep ... it should save the edited stream.
Last edit: 8 years 7 months ago by SteveTheTechie.
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