member login from unrecognized device message

KDUVAL22:

If your user types in https://1387766.toastmastersclubs.org?cookies they should get a dump of the cookies that the server is getting from the device. We should verify the existence of a line in the output saying "deviceUID=..." or something like that. It is relevant to this.

Thank you for all of your great tech support. Here is an update from our member:

I followed the instructions and did not get a ‘dump of cookies’. I got an empty screen with a line of letters and numbers only.
What I see on my screen is this: _ga=GA1.2.1046853907.1530182759 printed on an otherwise empty screen.

She is not able to take a screen capture, but hopefully the above info helps.

Thanks,
Krissy

KDUVAL22

Your member needs to enable cookies for their device as Brian mentions above. If we cannot save a cookie file with a device identifier, they will continue to get these messages. Alternatively, they can disable the notification in their member profile, but they will still have other issues if we cannot save cookies.