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I cannot change password after launching admin console

  • Brian
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75428
the link logs you in as the site admin, go to the admin console and change the admin password and save.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Melissa
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75429
This is the same message I keep receiving.
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75430
1) make sure your browser accepts cookies
support.toastmastersclubs.org/doc/item/cookie-settings

2) make sure your password follows these rules
Code:
Passwords must be at least 10 characters in length and contain both letters and numbers, and may also contain any of the following: _~!@#\$&*-+=
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Melissa
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75432
It meets the criteria and my browser accepts cookies.
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75433
Password has been reset and notification sent
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: I cannot change password after launching admin console

7 years 1 month ago
#75434
I agree it should, it has before, but it is not working... I've done each step very carefully with the same results.
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