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I cannot change password after launching admin console

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6 years 1 month ago #75428 by Brian

Replied by Brian on topic I cannot change password after launching admin console

the link logs you in as the site admin, go to the admin console and change the admin password and save.

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6 years 1 month ago #75429 by Melissa

Replied by Melissa on topic I cannot change password after launching admin console

This is the same message I keep receiving.

Attachments:

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6 years 1 month ago #75430 by Brian

Replied by Brian on topic I cannot change password after launching admin console

1) make sure your browser accepts cookies
support.toastmastersclubs.org/doc/item/cookie-settings

2) make sure your password follows these rules

Code:

Passwords must be at least 10 characters in length and contain both letters and numbers, and may also contain any of the following: _~!@#\$&*-+=

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6 years 1 month ago #75432 by Melissa

Replied by Melissa on topic I cannot change password after launching admin console

It meets the criteria and my browser accepts cookies.

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6 years 1 month ago #75433 by Brian

Replied by Brian on topic I cannot change password after launching admin console

Password has been reset and notification sent

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6 years 1 month ago #75434 by Melissa

Replied by Melissa on topic I cannot change password after launching admin console

I agree it should, it has before, but it is not working... I've done each step very carefully with the same results.

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