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I have been black listed from sending

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5 years 9 months ago #77583 by Mary Schoendorfer DTM
I am VPE and site admin, and have been blacklisted from sending emails from my email address to members... and officers... I also am not receiving contactus emails, though my address is one of the three that these emails should be directed to. (Base Camp approvals are not coming to me). There are no addresses listed as black listed on the email security page.
Msg: You have been blocked (black listed) from sending emails to this address (members-848867@toastmastersclubs.org) from schoendorfer@shaw.ca. Sorry. If you have any questions about this, please visit 848867.toastmastersclubs.org
Is there a way to tell who has blocked me and to undo it? I've moved all inactive members to the former members file, sent queries to members from another address, to no avail. Thank you for your help.
Mary Schoendorfer
club 848867

Literally Speaking club #848867
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5 years 9 months ago #77584 by SteveTheTechie
Another club has put your email address on their blacklist. Since your club uses the crowd-sourced blacklist, it is affected by who other clubs put on their blacklist. You can override this for your club, by putting your email address in the Exceptions list (not the Whitelist) in the Email and Contact Forms module.
The following user(s) said Thank You: Mary Schoendorfer DTM
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5 years 9 months ago #77586 by Mary Schoendorfer DTM
Thank you Steve. After adding my email address to the exceptions in Email and Contact Forms, I tried an email to club officers this morning and have still received the blacklisted reply:

FreeToastHost Server
Attachments
9:56 AM (43 minutes ago)
to schoendorfer

You have been blocked (black listed) from sending emails to this address (officers-848867@toastmastersclubs.org) from schoendorfer@shaw.ca. Sorry. If you have any questions about this, please visit 848867.toastmastersclubs.org
.
Any other suggestions?

Mary
Literally Speaking
848867

Literally Speaking club #848867
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5 years 9 months ago #77587 by Brian
Seems you are putting the offficer-nnnn in the To: and CC: WHY?

BLACKLISTED (schoendorfer@shaw.ca; Bounced) Sat 2019/10/19 15:56:47 UTC Club:[848867] From:[schoendorfer@shaw.ca] To:[officers-848867@toastmastersclubs.org] CC:[officers-848867 <officers-848867@toastmastersclubs.org>] Subject:[Blocked and blacklisted] ALL To:[] ALL CC:[]

Please just put officers-nnnn in the T0: and see what happens.
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5 years 9 months ago #77588 by Mary Schoendorfer DTM
Hi Brian, I have tried again, being sure to use only the TO field and I have the same result.

Thank you,
Mary
Literally Speaking
848867

Literally Speaking club #848867
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5 years 9 months ago #77590 by SteveTheTechie
I need to capture some information to figure out what is going on ...

Could you do another send please? You will still get a bounce back, but I will get some information behind the scenes.
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