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special mail groups -- changes don't happen

  • hal
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special mail groups -- changes don't happen

5 years 6 months ago
#78851
I'm Hal Huntley with SRI Organon Toastmasters and I do the email parts for our club. I have created a group that includes officers and other members who are greatly involved with our club business.

I wanted to update our list. I log in as a club admin launch the admin console. I select 'Membership Management' and select the people in our club who are officers and deselect those who used to be officers for this list. I click on the Save button. I get the "Success! information updated" but when I go back to check the list again -- nothing has changed. My modifications are not there.

I respectfully request either information on what I am doing wrong, or please fix the bug.

Regards,
Hal Huntely
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Re: special mail groups -- changes don't happen

5 years 6 months ago
#78852
I left out the step where I select the group I want to modify. That may be obvious, but just want to be clear.

Hal
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Re: special mail groups -- changes don't happen

5 years 6 months ago - 5 years 6 months ago
#78853
You have not provided your club number... we need that.

Are you creating the group via the Custom Groups Tab or via the command on the drop-down menu?
Last edit: 5 years 6 months ago by SteveTheTechie.
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Re: special mail groups -- changes don't happen

5 years 6 months ago
#78883
Thanks for the reply.

Sorry -- we are club number 1435 - SRI Organon Toastmasters Club.

Last year I set up a group called "sriol" that selectes its group members from all the members of the club -- and I chose the current officers plus those who are very involved with the club work, but may not be an officer. I originally set the group up under the Custom Groups Tab, and then modified which members were in it by Members tab -> Select Group (choosing sriol) and then selecting the members to be in the group by checking or unchecking the box next to their name. Clicking the save button indicates 'success', but going back all the same members have the check next to their Those that I unchecked are still checked, those that I checked were still unchecked after the save.

Regards,
Hal
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Re: special mail groups -- changes don't happen

5 years 6 months ago
#78942
Just checking to see if this just got dropped by the wayside or if I didn't explain things clearly enough.
Regards,
Hal
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Re: special mail groups -- changes don't happen

5 years 6 months ago
#78943
Have not had time to look into it yet... sorry.
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