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Will not stay logged in as Admin

  • Jessica.Hentges
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Will not stay logged in as Admin

5 years 1 month ago
#80565
I have been working on our district website toastmasters77.org , however the last couple of days I haven't been able to stay logged in as web admin.

It signs me in and says I'm logged in, but then as soon as I click on another page or go to the admin console it logs me out. I can open the console and the "new webpage" section, and even type info into the page, but as soon as I click save it says I have been logged out and need to log back in.

I tried logging in as an officer/member - that seems to work just fine. I can also stay logged in as Admin on my club's website dctm.org .

I have tried logging in as web admin on Chrome, FireFox, and Edge. All of them end in the same result.

I have also cleared my cache and cookies, checked my cookie settings to ensure they were being accepted, and logged out of all browsers and back in. I also tried restarting my computer.

Every time, it seems to log me in as admin on the district website, but as soon as I switch pages or try to do anything, it logs me out.

I know we also have a dns problem with the "www" part of our domain. I don't know if this could also be affecting my log in. We have been having the www issue for several months now, and I was logged in as admin just fine up until last Wednesday. Yesterday and today I have been having the log in issues.

Thank you for your help with this.
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Re: Will not stay logged in as Admin

5 years 1 month ago
#80566
When reporting issues with one site please do no mention any other sites it just confuses things.

d77.toastmastersclubs.org/ will always work.

for the DNS toastmasters77.org

you have 2 records in your DNS for WWW
delete
www.toastmasters77.org . 14400 IN A 69.163.227.188

What pages exactly are you getting logged out when switching from to?
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  • Jessica.Hentges
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Re: Will not stay logged in as Admin

5 years 1 month ago - 5 years 1 month ago
#80567
I was trying to be as detailed as possible about the issue and letting you know that it worked for one site, but not the other. I apologize.

It logs me out when I click on any other page - whether I created them or they are standard pages. I have tried all the pages on our website.

As far as the domain, thanks for letting me know we have two. Now I know what to look for. It is affecting everyone's log in and privacy settings.

Thank you for your help.
Last edit: 5 years 1 month ago by Jessica.Hentges.
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Re: Will not stay logged in as Admin

5 years 1 month ago
#80568
I cannot make it happen when I use d77.toastmastersclubs.org

Please fix the DNS issue and see it the problem goes away.
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Re: Will not stay logged in as Admin

5 years 1 month ago
#80569
That's what I was afraid of, thank you. We are trying to get access to the dns. The gentleman who had the information passed away so we are working with the host to get access. Thank you for your help. I will let you know if that fixes the issue.
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Re: Will not stay logged in as Admin

5 years 1 month ago
#80570
until then use d77.toastmastersclubs.org/ to update the site
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