Setting up FTH emails for use w/ external service providers typically requires a bit of tinkering. The reason typically is that the external service provider tries to send emails from one or more email addresses that are not recognized by FTH, so they get blocked. Typically, the external email addresses need to be whitelisted in your FTH website and/or you may need to do some juggling of email addresses if you are putting an officer email address in as a contact email in for the external service provider.
It *can* be done, but it typically requires a bit of tinkering.
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