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FreeToastHost Forum Registration issue

  • stacybbrown
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FreeToastHost Forum Registration issue

3 weeks 5 days ago
#98322
Hi there,

A fellow club member has tried to register to gain access to this forum but never received the verification email to complete the registration. He has tried logging in but receives an error message that he has been locked out or the registration is not complete. He has tried registering with two different email addresses and runs into the same problem each time. FYI - He has also checked his Junk and Spam folders for the email. 
Please help.

Thank you in advance, Stacy

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  • Brian
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Re: FreeToastHost Forum Registration issue

3 weeks 1 day ago
#98345
Without details there is not much we can do to followup.
Name and email addresses used would be the details that are missing.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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  • stacybbrown
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Re: FreeToastHost Forum Registration issue

1 week 3 days ago
#98449
The name is Joel Ringer. User name is JoelRinger. joelringer@gmail.com and joelinger@outlook.com were used.

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Re: FreeToastHost Forum Registration issue

1 week 3 days ago
#98454
joelringer@gmail.com has been deleted
Have them reregister and check their spam email for the autorization link.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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  • stacybbrown
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Re: FreeToastHost Forum Registration issue

1 week 2 days ago
#98457
Brian,

When re-registering Joel does not receive the email with the activation link. Spam folder in Gmail checked.

When registering he does receive the green banner notice attached. 

 

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  • rhtaylor3
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Re: FreeToastHost Forum Registration issue

1 week 2 days ago
#98458
 Spam folder in Gmail checked.
 
Also check 'All Mail'. This circumvents any obfuscation caused by categories and labels.
Richard Taylor
TM Club #7045

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