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Please complete the captcha and try again.

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Re: Please complete the captcha and try again.

1 month 2 weeks ago
#98404
I have made a few changes.
I can see the cloudflare widget on Firefox, Chrome, Safari, and submit the forms.
Please clear your browser cache and try again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Digistar2
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Re: Please complete the captcha and try again.

1 month 2 weeks ago
#98405
I got the captcha to show one time by "Forget this site". Can't get it again. We are getting closer? 
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Re: Please complete the captcha and try again.

1 month 2 weeks ago
#98410
Brian, I got it to work from my phone and tablet. Thank you for fixing it.

Nancy Carpenter
Public Speaking Northwest #9406
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Re: Please complete the captcha and try again.

1 month 2 weeks ago
#98420
I need to see the error that your browser is flagging

To view site errors in Firefox, use the built-in
Web Console by pressing Ctrl+Shift+K (Windows/Linux) or Cmd+Option+K (Mac), or navigate to Tools > Web Developer > Web Console. The console displays JavaScript errors, network issues, and CSS bugs. For deeper analysis, use the Network tab to see HTTP error codes.
Key Methods to Identify Firefox Site Errors

Web Console (Ctrl+Shift+K / Cmd+Option+K): Displays errors, warnings, and messages related to the site's code and behavior.
Network Tab (Ctrl+Shift+E / Cmd+Option+E): Shows HTTP status codes, server responses, and file loading issues. Clicking an entry reveals detailed headers.

Troubleshooting Display Issues
If a site is broken or displays incorrectly:

Clear Cache & Cookies: Clear site data via History > Clear Recent History to fix outdated content issues.
Troubleshoot Mode: Restart Firefox with addons disabled via Help > Troubleshoot Mode to rule out extensions.
Disable Enhanced Tracking Protection: Click the shield icon in the address bar to disable, as it may block site content.
Check Hardware Acceleration: Go to Settings, search for "Performance," and uncheck "Use hardware acceleration when available".
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Digistar2
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Re: Please complete the captcha and try again.

1 month 2 weeks ago - 1 month 2 weeks ago
#98424
Me:
Looks like I have found the problem.

When I click on the Contact Us button that is built into the home page sidebar, the Cloudflare captcha appears and the pop up works. There is no change to the URL that is being displayed when the pop up appears ( hinoonhsv.toastmastersclubs.org/ ). When I mouse over the button, "javascript:" appears in the lower left of the screen.

On the other hand, if I click on the link we have added to the body of the page, it goes to: hinoonhsv.toastmastersclubs.org/?contactus . That brings up the correct pop up, but the CAPTCHA is not showing and the pop up doesn't work. If I mouse over the body-link version of Contact Us, before clicking it, I see " hinoonhsv.toastmastersclubs.org/?contactus ".

Gemini: You’ve nailed it. That is a classic "detective find" in web troubleshooting. You’ve identified that the method of entry is what's breaking the captcha, not necessarily the browser itself. Here is the breakdown of why one works and the other doesn't, and exactly what to tell the administrator to get it fixed. The Technical "Why"
  • The Sidebar Button (Working): This uses a JavaScript trigger. When you click it, the page stays exactly where it is, and a script simply "unhides" the contact form. Because the page didn't reload, the Cloudflare captcha script was already sitting there ready to go.
  • The Body Link (Broken): This uses a URL Parameter (?contactus). This forces the entire page to reload and tells the server: "When you load this time, please pop up the contact form immediately."
The problem is that Cloudflare’s new captcha script is likely programmed to "wake up" only when that sidebar button is clicked. When the page loads via the URL link, the captcha script is "sleeping" because nobody clicked the specific button it’s watching. It doesn't realize the form is already open.

What to send to the Administrator You can now give them the "smoking gun." You should send them a message like this: Update on Contact Us Captcha Issue: I’ve identified the specific trigger for the failure.1.     Works: Clicking the sidebar "Contact Us" button (which triggers via JavaScript on the base URL). The Cloudflare captcha loads correctly.2.     Fails: Accessing the form via the direct link hinoonhsv.toastmastersclubs.org/?contactus.When the page is loaded with the ?contactus parameter, the pop-up appears, but the Cloudflare widget fails to initialize/render. It seems the captcha script is not being called when the form is opened via a URL parameter rather than a manual button click.
Last edit: 1 month 2 weeks ago by Digistar2.
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Re: Please complete the captcha and try again.

1 month 2 weeks ago
#98425
P.S. The link-in-body-of-page works fine in Chrome but not in Firefox.
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