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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
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Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
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TOPIC:

opt in emails not received 4 years 10 months ago #75320

windowsandwalls Topic Author Offline New Member Posts: 2 Thank you received: 0	I have entered a new member and have received myself a copy of the email to "opt in", but the new member never received it. She has looked in spam also and it is not there. How do I get a new member to opt in if they never receive and email?
	The topic has been locked.

opt in emails not received 4 years 10 months ago #75321

Brian Offline Administrator Posts: 11642 Thank you received: 3880	without your club number and at least the members first name there is nothing we can do. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

opt in emails not received 4 years 10 months ago #75339

windowsandwalls Topic Author Offline New Member Posts: 2 Thank you received: 0	The club is 6560 and the new member is Bobbie Sellie
	The topic has been locked.

opt in emails not received 4 years 10 months ago #75345

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

1st verify that the email address entered for them is correct.

If it is, then you can re-send them the opt-in email as explained under "Resend Opt-In Email" in the following:
support.toastmastersclubs.org/doc/item/m...ip-panel#add-members

If the person is still having issues getting the email, then review the following:
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.