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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
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New member sign in troubles 5 years 7 months ago #71934

dawnrubin Topic Author Visitor	a new member was added (not by me) a few months ago....since she never signed in it looks like she was removed from the local website.....How to I add her and how do I help her to sign in?
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New member sign in troubles 5 years 7 months ago #71935

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Since you didn't tell your club number and at least a first name for "she", we haven't any where to start in helping you. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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New member sign in troubles 5 years 7 months ago #71940

dawnrubin Topic Author Visitor	sorry..this is my first time using this site... our club number is: 1347294 Port Charlotte Toastmasters... The member's name is Sue Sifrit Thank you
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New member sign in troubles 5 years 7 months ago #71941

Brian Offline Administrator Posts: 11647 Thank you received: 3880	You will need to readd the new member, make sure the email address is correct. Once added you will need to contact Sue to make sure she clicks the Accept link in the email she will receive. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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New member sign in troubles 5 years 7 months ago #71942

dawnrubin Topic Author Visitor	Thank you....please forgive my ignorance but you can share with me how to re-add her. (this is to our local website right?)) ...someone else has been doing it who is no longer with us, and this is my first time...
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New member sign in troubles 5 years 7 months ago #71943

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Your site admin has to do this, or who they have delegated. If the site admin is no longer with the club then follow these instructions. support.toastmastersclubs.org/doc/item/w...-no-longer-available Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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New member sign in troubles 5 years 7 months ago #71945

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

dawnrubin wrote:
sorry..this is my first time using this site...
our club number is: 1347294 Port Charlotte Toastmasters...
The member's name is Sue Sifrit
Thank you

Dawn, I see that you are the club website admin... Welcome aboard!

As the website admin, we need you to be our "partner" in ensure that your club is getting the most value out of FreeToastHost. That includes telling us what we are doing well and where we can be doing better. Please remember that we are also all Toastmasters members here and volunteers supporting FreeToastHost.

Most new admins go through a bit of a learning curve... that is normal. None of us typically join Toastmasters to learn about creating websites... we know that. In any case, we do need you to review our online documentation, Terms of Use, and Privacy policy, and learn as much as you can there. We certainly want clubs to get value from FreeToastHost, but because we are a limited number of "in the know" volunteers, we want admins to take responsibility to also learn as much as possible from our online docs and by reviewing other people's support posts.

In your case, you have asked about adding members to your website. However, that is covered in our online docs. Just look at the following one: support.toastmastersclubs.org/doc/item/m...ip-panel#add-members

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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