IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

hotmail email not receiving the opt-in email 5 years 3 months ago #73218

Maria Yunis Topic Author Offline New Member Posts: 2 Thank you received: 0	We have a "newer" member who I have tried re-sending the opt-in email sevaral times. My understanding is he did get it originally but the link didn't work so I re-send the opt-in and even tried deleting him and started over but now he is not getting the opt-in email at all with the links.Any suggestions? Club #3993
	The topic has been locked.

hotmail email not receiving the opt-in email 5 years 3 months ago #73219

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

1) check his spam/junkj box

2) add This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to his contact list.
This is documented here
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

hotmail email not receiving the opt-in email 5 years 3 months ago #73423

Maria Yunis Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you for the last resolution. FYI, we have another member with a hotmail account that is not seeing the opt-in message. I will double-check with her that she follows your suggestions. Is this an issue with hotmail in general?
	The topic has been locked.

hotmail email not receiving the opt-in email 5 years 3 months ago #73424

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Short answer is "yes".

Hotmail and outlook.com have a nasty tendency to "greylist" our initial emails. We have tried to research this and have followed recommended procedures to prevent it, but the issue still persists.

We are also seeing some link protection schemes give us headaches. Lucky FreeToastHost!!!

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.

hotmail email not receiving the opt-in email 5 years 3 months ago #73448

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Reference this post also: support.toastmastersclubs.org/2011-10-23...email-deliverability Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

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