TOPIC:

I'm having an issue that looks similar to 
support.toastmastersclubs.org/2011-10-23...wing-up-club-1196053. 
where I'm not receiving emails through This email address is being protected from spambots. You need JavaScript enabled to view it. from buffer.com(104.18.98.118). Their support saw an error 'Email not delivered 
because a previous message to recipient bounced or was marked as spam.'. They had me add the following to winchestertm.toastmasters.org whitelist:

This email address is being protected from spambots. You need JavaScript enabled to view it.
@buffer.com
@cio51677.buffermail.com
@cio51677.buffer.com
@cio51677.youraccount.buffer.com
@cio51677.vppr-3885194@buffer.com

and they are now reporting emails are being sent but I'm still not getting them. I've tested This email address is being protected from spambots. You need JavaScript enabled to view it. from an email account 
not in my profile (to be sure) and am receiving those.

 

 

Remember KISS ..... your making it way to complicated.

Your email is This email address is being protected from spambots. You need JavaScript enabled to view it. which is the same destination as This email address is being protected from spambots. You need JavaScript enabled to view it. you used your real email to send to your forwarded email which will be blocked by outlook.
Try another email to test from.

• Extended SMTP checks are likely to be available for this domain.
• Default FTH Email Verification for This email address is being protected from spambots. You need JavaScript enabled to view it.:
  => Method: extended; Return Code: 0; Return Message: No issues identified.
• Refer to Mail::VRFY for more details.

You should have received a test from the basic email function.

 

I received your test am getting emails forwarded from other accounts. Just tested again from This email address is being protected from spambots. You need JavaScript enabled to view it. and received the email. It appears emails from buffer.com are the only ones I can't. 

Don't know what email address you are sending from @buffer.com so i can not check the logs.

This email address is being protected from spambots. You need JavaScript enabled to view it.

[codeFAILURE (Duplicate Message ID: <This email address is being protected from spambots. You need JavaScript enabled to view it.>) Mon 2025/04/21 12:15:06 UTC Club:[] From:[This email address is being protected from spambots. You need JavaScript enabled to view it.] To:[This email address is being protected from spambots. You need JavaScript enabled to view it.] CC:[] Subject:[ Weekly Report: See how your 3 posts performed] ALL To:[] ALL CC:[]][/code]

OMG you are using spam heaven as your email sender. Most of sendgrids IP are blocked for spam.

buffer.com.        300    IN    TXT    "v=spf1 include:sendgrid.net include:helpscoutemail.com include:_spf.google.com include:mail.zendesk.com ~all"
 

There would be quite a few from me due to some confusion on what to whitelistist and multiple tests. I use the club email forwarders whenever possible but if SendGrid is the culprit it's probably best if I switch the account to my email and the next VPPR can just create their own free account. 

I only see one entry in the logs for the last 4 weeks for buffer.com.

Not sure what you are trying to do since your email address is  This email address is being protected from spambots. You need JavaScript enabled to view it.o do with buffer,com

Based on that I'm guessing they're still blocking theeir verifiction emails where we supposedly rejected them at some point. Don't think this battle is worth fighting any further and will see about switching the buffer.com account directly to my email.

Thanks for the efforts Brian.

Buffer.com has escalated this internally and I don't think there is anything else to do from this end but I thought their latest reply was interesting.
 
Hey there, Joe. Thanks for the information. Buffer migrated away from SendGrid as our third-party email service around 2019. Since then, we've used a service called  Customer.io  for sending these types of emails.

The tone suggests they may be accidentally using SendGrid.

Whatever the end result is may be of no value to us but thought it best to have it documented anyway.

jgavin wrote:

...and will see about switching the buffer.com account directly to my email.
 

Your club can set up and use an archive email. This avoids future risk of losing email access through officer and site admin turnover.

See in "Club archive email address + login info"  this document;

support.toastmastersclubs.org/doc/item/email-settings

Well the SPF records still point to sendgrid and several other email processors, which is usually to sign of an organization that allows spammers to use their service,

 

Had them switch email to individual.