IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Members Unable to Login into and see the Club's FTH Website 4 weeks 2 days ago #95057

gogue942
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

We have a number of members who are experiencing an issue with accessing our club's FTH website. I attempted to assist them in clearing out their cache on their browser and that didn't work. The issue is that the website comes up with a completely black screen whenever they are attempting to access our website. I had them use another web browser and it appeared the same to them - using Chrome and Edge. I have been trying to locate this same issue with other users on this forum and have not been able to see anyone with this specific problem. Can someone assist me? Thank you.

Johnny Q. Gogue, III
Great Communicators Toastmasters - Club# 6296

The topic has been locked.

Members Unable to Login into and see the Club's FTH Website 4 weeks 2 days ago #95059

rhtaylor3
Offline
FreeToastHost Ambassador
Posts: 731
Thank you received: 191

gogue942 wrote:
The issue is that the website comes up with a completely black screen whenever they are attempting to access our website.

I saw it too. Odd. It only happened the first time I loaded the page and is ok for me now.

Your main heading had several blank lines that I removed. It's still over 100 characters so it's advisable to adjust. It will accept more than 100 but issues in the main heading can cause erratic problems with the entire home page.

support.toastmastersclubs.org/doc/item/home-page

Please ask the affected members to check again.

The topic has been locked.

Members Unable to Login into and see the Club's FTH Website 4 weeks 1 day ago #95061

Brian Offline Administrator Posts: 10457 Thank you received: 3863	Your TI club contact email is incorrect officer-nnnnn can ONLY be emailed to by your club members.. Please use the contact email address as per documentation. support.toastmastersclubs.org/doc/item/email-settings
	The topic has been locked.

Members Unable to Login into and see the Club's FTH Website 4 weeks 1 day ago #95062

gogue942 Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you. I will review this on our side.
	The topic has been locked.

Forum

Support Requests

Public Forums