Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Website Problems

  • MaryChisholm
  • MaryChisholm's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 52
  • Thanks: 2

Website Problems

7 years 4 months ago
#74896
We continue to have website issues no matter what day of week, time, etc. We sent out the agenda via email and hit send and it spins. If I refresh, get the data transfer error message, and wait several hours, etc. it shows up. This time today I didn't receive it but checked with our VPE and he had received it. Then I went in to remove myself from a role, it fades out and just stays there. I hit refresh and am waiting to see if it shows up. I checked our FTH email and it shows there but I haven't received the email yet. It's making life difficult for our club. Can you please help us with this?

Thank you.

Mary Chisholm, VPPR
#1799014
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13583
  • Thanks: 4105

Re: Website Problems

7 years 4 months ago
#74897
The secondary email for your vpe was illegal I have removed.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • MaryChisholm
  • MaryChisholm's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 52
  • Thanks: 2

Re: Website Problems

7 years 4 months ago
#74898
Brian,
What does that mean and how does that affect the problems we are having?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13583
  • Thanks: 4105

Re: Website Problems

7 years 4 months ago
#74899
His secondary email address was invalid and caused the mail application 5o fail.


Try it now it should work
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • MaryChisholm
  • MaryChisholm's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 52
  • Thanks: 2

Re: Website Problems

7 years 4 months ago
#74901
Thanks Brian. I signed up for a role this morning and it worked. I'll check with others tonight. Where is that secondary address located?
Mary
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 13583
  • Thanks: 4105

Re: Website Problems

7 years 4 months ago
#74902
in the members profile
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.148 seconds