Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Error in Member Management

  • BrianZDodd
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Error in Member Management

6 years 9 months ago
#78062
Please see attached image
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  • Brian
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Re: Error in Member Management

6 years 9 months ago
#78063
Club number please.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • BrianZDodd
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Re: Error in Member Management

6 years 9 months ago
#78065
38; 2262553
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  • SteveTheTechie
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Re: Error in Member Management

6 years 9 months ago
#78066
If this is not a cookies issue, in all likelihood, another person logged in as the admin while you were logged in.
(I looks like you were logged in as the admin from the URL shown in your screen shot.)

Since we only support one person being logged in as an admin at one time, this would cause you to get logged out.

This is an example of why we generally recommend that clubs use the access settings for allowing multiple officers to work with the admin console modules vs just sharing the admin password.
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Re: Error in Member Management

6 years 9 months ago
#78070
I use two different Browsers at the same time. Firefox and Chrome. I was logged in then when the information disappeared I used Chrome. That did not fix the problem. I used to have a Norton Utility that I could delete selected cookies. That seems to have disappeared, so I am at a loss to how to manage cookies.

The only choice I see to delete all or none. What do you recommend?
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Re: Error in Member Management

6 years 9 months ago
#78071
If you are using two browsers at once, you will see the issue.

While you are maintaining 2 different cookies by using 2 different browsers, we only store and match the key in the FTH database for the last login, regardless of the browser. That is why you are seeing the logout.
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