Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot add new user

  • kpmridge
  • kpmridge's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thanks: 0

Cannot add new user

6 years 4 months ago
#79680
Hello,

I have a guest who attended our club's virtual meeting last week, and she is a good candidate for membership. However, when I add her to the prospects list I get an SMTP error, as if her SMTP server is unreachable. I'm assuming that the same will occur if/when I add her as a member.

But, I can email her from my gmail with the same email address, and I have no trouble reaching her. Here is the email in question:

risha@walden-interiors.com

Her email address includes her business domain, and that resolves without a problem.

Kevin
Summit Toastmasters
Club 1781
Summit, NJ
The topic has been locked.
  • kpmridge
  • kpmridge's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thanks: 0

Re: Cannot add new user

6 years 4 months ago
#79681
Here's the error:

Invalid/Non-functioning E-mail: risha@walden-interiors.com (No advertised SMTP servers are accepting mail.)
Summit Toastmasters
Club 1781
Summit, NJ
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13587
  • Thanks: 4106

Re: Cannot add new user

6 years 4 months ago
#79683
it should work now.

Your new members email server is housed in a datacenter that frequently spams our server.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • kpmridge
  • kpmridge's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thanks: 0

Re: Cannot add new user

6 years 4 months ago
#79694
Thank you.
Summit Toastmasters
Club 1781
Summit, NJ
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.160 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.