Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Support request locked but unsolved

  • NotLiable
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Support request locked but unsolved

6 years 3 months ago
#80139
Hi,
"1 month 3 weeks ago" I submitted a support post titled "Delete button not working on Follow-Up Tracking Tool window," #79682. Checking this morning, I see that the issue remains extant, but it's marked as "Locked." What does this mean with regard to addressing the detected problem in the Follow-Up Tracking Tool where the trash can button doesn't work?
Arthur
Arthur Farnsworth, DTM, PM4
We The Speakers, 9376
In-Person Toastmasters, 3474192
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  • Brian
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Re: Support request locked but unsolved

6 years 3 months ago
#80140
Can you outline the steps you are taking before clicking on the delete button. and what is the error after you click on the delete button
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • NotLiable
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Re: Support request locked but unsolved

6 years 3 months ago
#80146
Sure!
  1. Log in as admin (club #9376)
  2. Launch admin console and select Membership Management
  3. Select the Prospects list
  4. Click on the Follow-Up button to the right of someon'e name
  5. Click on the blue trash can icon to the right of the person's name
Rolling one's mouse cursor over the button uses the HTML title text to display "Click to delete this person," but there's no action when the button is pressed. The rollover event also causes the button to change its color.
See screen shot attached.
Arthur
Arthur Farnsworth, DTM, PM4
We The Speakers, 9376
In-Person Toastmasters, 3474192
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Re: Support request locked but unsolved

6 years 3 months ago
#80148
I will pass this on to the programmer, for now use the membership management pull down to delete anyone from any list.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Support request locked but unsolved

6 years 2 months ago - 6 years 2 months ago
#80164
This is fixed. Thanks for the report. :thumbsup:
Last edit: 6 years 2 months ago by SteveTheTechie.
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