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Invalid/Non-functioning E-mail error

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Invalid/Non-functioning E-mail error

6 years 2 months ago
#80571
We had an enquiry through our contact form but the person did not check the 'Allow further email' checkbox.

She now wants to be advised of future meetings so I am trying to add her to the Prospects list but I am getting this error:
You have errors in your form below. Please scroll down and correct the following:

Invalid/Non-functioning E-mail: <username>@memyhealthandi.org (No advertised SMTP servers are accepting mail.)

I know the email address works as I have corresponded with her and copy/pasted from her email.

I see from previous posts that this can sometimes be caused when a mail server is blocked.

Is that the case here?
Guildford Speakers Club - 9834
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Re: Invalid/Non-functioning E-mail error

6 years 2 months ago
#80573
I will need the full email address if I am to find the issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Invalid/Non-functioning E-mail error

6 years 2 months ago
#80574
The username part is emilie.marie
Guildford Speakers Club - 9834
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Re: Invalid/Non-functioning E-mail error

6 years 2 months ago
#80575
1) her mail server is VERY slow
2) she is hosting at a datacenter that spams FTH frequently and the mail server IPs were blocked.
I have removed the block for now but it can be blocked again at anytime.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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