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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
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Sending Server anomaly

  • tblackwelder
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Sending Server anomaly

6 years 1 month ago - 6 years 1 month ago
#80965
I'm an admin for two club FTH sites: Leaders Plus #1853 and Showtime Toastmasters #740544. While helping a new member through the opt-in process today, I noticed an anomaly in the sending server identification
Sending: via Toastmasters Club 1853
Subject Line: Showtime Showtime Toastmasters Member Authentication
I've not seen this type of crossover on club identify before. Can you offer an explanation please?

Thank you in advance for your ongoing support of our members and clubs
Trish Blackwelder, DTM PDG
email: tblackwelder@outlook.com
Showtime Toastmasters #740544
showtime.toastmastersclubs.org
leadersplus.toastmastersclubs.org
Last edit: 6 years 1 month ago by tblackwelder.
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  • Brian
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Re: Sending Server anomaly

6 years 1 month ago
#80967
What email client are you using?
Did the recipient also see the incorrect subject?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Sending Server anomaly

6 years 1 month ago
#80969
Which club were you actually trying to send to? e.g. what is actually incorrect, the subject or the from identifier?

If it is the from identifier, we have seen cases where the member's email agent incorrectly caches a name associated with the server address. (not something we cause and not something we can solve on our end)
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Re: Sending Server anomaly

6 years 1 month ago
#80975
Yes, it appears to be a cache issue on my end and was visible only to me. Sorry to bother, but thanks to both you and Brian for the quick responses and pointing me in the right direction..

Thanks again!
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Re: Sending Server anomaly

6 years 1 month ago
#80976
google the issue for a solution, for your email application.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Sending Server anomaly

6 years 1 month ago
#80977
One approach you might try is to create a contact address in your email app for the server email address. That works sometimes.
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