Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

1451119 -> Cannot update my password

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1451119 -> Cannot update my password

5 years 10 months ago
#81847
When I attempt to update my password, the system tells me that my password is invalid.
When I receive my password update key and attempt to change my password, I am kicked out to the main page.
What am I doing wrong?
Thanks!

Elton
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Re: 1451119 -> Cannot update my password

5 years 10 months ago
#81850
You are entering a password that fails the verification.

Passwords must be at least 10 characters in length and contain both Upper and lower case letters and numbers, and may also contain any of the following: _~!@#\$&*-+=
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: 1451119 -> Cannot update my password

5 years 10 months ago
#81857
Hello Brian!
It appears that whatever I enter, I continue to receive the following message:
You have errors in your form below. Please scroll down and correct the following:
1. You are no longer logged in. Please log in again.

Here is an example of one of the passwords I wanted to use but failed: Si+2d@CEVyyqs9=
I won't be using this password ever!
Thanks!
Elton
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Re: 1451119 -> Cannot update my password

5 years 10 months ago
#81859
Only thing I can suggest is to clear your browser cache and cookies.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: 1451119 -> Cannot update my password

5 years 10 months ago
#81866
Good morning!

I used your suggestion to clear my cache, but the problem remains.
Elton
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Re: 1451119 -> Cannot update my password

5 years 10 months ago
#81867
did you clear your cookies?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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