Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member has to constantly reset password

  • nrpardee
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Member has to constantly reset password

5 years 6 days ago
#85127
Our site is Orange Orators (Syracuse, NY) member with email mer...@gmail.com has an ongoing problem logging in. She gets a password, logs in, then the next time she tries to login she get the message "Wrong password. If you are logging in for the first time or you have forgotten your password, click authentication without entering a password. When I do that I get a msg that a link has been emailed which will help me reset my password."
She does a password reset, is able to login, and then when she comes back, the same issue starts all over again.
I did a zoom session with her and did not see any way she was doing it wrong, but I could be missing something.
Thanks!
Nelson
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  • Brian
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Re: Member has to constantly reset password

5 years 6 days ago
#85129
All depends on her browser and security setup. If her browser clears all cookies she will need to reset everytime.
Please have her read this doc.
support.toastmastersclubs.org/doc/item/cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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