Migrating to FTH4

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Cannot save new contacts in Membership Management

  • Talisa
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Cannot save new contacts in Membership Management

4 years 6 months ago - 4 years 6 months ago
#87087
When entering new members in the FTH Membership Management portal, the new contact information will not save. Usually it saves with the line crossed through it until the member opt-in. However 3 admins have attempted to add our newest member and it will not save her info. Please help.

Talisa Thomas-Hall DTM 
Alyeska Toastmasters Club
#4960
Last edit: 4 years 6 months ago by Talisa.
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  • SteveTheTechie
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Re: Cannot save new contacts in Membership Management

4 years 6 months ago
#87090
It may well be that the person actually does exist in Membership Management in one of the other lists (e.g. Guests, Prospects, etc.)   Usually that is why you are prevented from adding the person.   Check that if that is the case... if so, you can just move the person the Members list via the Move tools in the drop down.
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  • Brian
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Re: Cannot save new contacts in Membership Management

4 years 6 months ago
#87098
please be precise.
What is the error you are getting when trying to add the new member.
If you do not see the error please provide their name and email address and I will try and add them to see what the error is.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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