Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Keep Getting Logged Out as Club Admin

  • larryfth
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Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87776
I log into my club's website using the admin credentials. It successfully gets me in. Then, right after making a change and clicking SAVE, it tells me I am no longer logged in. I tried this several times over several hours with the same end result. My assumption is this is an FTH-side issue, but I certainly could be wrong about that.
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  • Brian
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Re: Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87777
Club number please

Did you check error message when you save?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • larryfth
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Re: Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87778
The error message was that I was no longer logged in. I tried a different browser a bit ago, just to see if that made a different. I also tried making a different setting change and still got the message that I am no longer logged in. 
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Re: Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87782
Just had the club President log in as admin and she got the same result -- we can log in as admin, launch the admin console. Then, any action to change-and-save gives the error message that we are no longer logged in.
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  • Pam
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Re: Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87788
We need your club number to investigate.
Does your club use a private domain name?  If so make sure that you have your DNS records set up as per the documentation here:  support.toastmastersclubs.org/doc/item/dns-settings-overview
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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  • larryfth
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Re: Keep Getting Logged Out as Club Admin

4 years 2 months ago
#87793
We use  metcalf.toastmastersclubs.org/ for club #4843
It worked fine in the morning the other day. Then, in the afternoon, it started logging us out whenever we hit SAVE. I just tried again and get that error message. The error message appears in a window behind a warning message about not supporting JavaScript.
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