Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

unable to log in

  • Michelle Sklar
  • Michelle Sklar's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

unable to log in

4 years 4 weeks ago
#88356
For months I have not been able to log in to my club's FTH webpage. When I type my name or email into the appropriate box, I don't get a dropdown menu from which to choose my name, even though the error insists I must choose from the list. I tried restarting, cleared cache and cookies, have cookies enabled for the site, and have tried several times over weeks and different devices. My machine runs Windows 10 and I use Firefox 103.0.2 as my primary web browser. It's not working in the Microsoft Edge browser, either. What can I do to fix it, or what can I do differently? I need to get in there, I have dues statements to get out.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: unable to log in

4 years 4 weeks ago
#88357
Your club website has you listed as a Former Member, not a Member.   You should have your website administrator move you back to the Members list.
The topic has been locked.
  • RichardT
  • RichardT's Avatar
  • Offline
  • FreeToastHost Ambassador
  • FreeToastHost Ambassador
  • Posts: 1504
  • Thanks: 301

Re: unable to log in

4 years 4 weeks ago
#88358
Your club site account is in the 'Former Members' list. Someone in your club, such as the site admin or VPM (or anyone with access to Membership Management') can move your account to the 'Members' list so you can log in.
Richard Taylor
TM Club #7045
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.143 seconds