Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Deleted member recovery

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Deleted member recovery

3 years 6 months ago
#90002
Hello,
Somehow a member with 11 years of history was deleted.  Can we recover his information and re-instate him?
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Re: Deleted member recovery

3 years 6 months ago
#90004
If the member was transferred to Former Member, then you can transfer him back to Member.

If he was deleted (using the delete function) AND this was done within the last 30 days, you should be able to use the Undelete people function in the Membership management module.

If neither of the above paragraphs apply, then unfortunately the information is lost and you'd have to add him as a new member again.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

Questions about migration to FTH4? See support.toastmastersclubs.org/blog/freet...ost-4-migration-faqs
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Re: Deleted member recovery

3 years 6 months ago
#90006
Without a clue on the members name we haven't a chance of helping you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Deleted member recovery

3 years 6 months ago
#90008
Thanks for the quick replies.
The member is Tony Livernois in Talk of the Town Toastmasters. Club #1345083
www.talkofthetownti.com/
It has been longer than 30 days. He has already been re-added as a new member. He was hoping to regain all the lost data on his activity over the last 11 years. Is there any way to capture that from old server backups or anything?
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Re: Deleted member recovery

3 years 6 months ago
#90016
The information for a deleted member is purged after 30 days, it cannot be recovered.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Deleted member recovery

3 years 6 months ago
#90018
Thanks for your time on this one. Not the answer I had hoped for, but completely understand and I'm impressed wth the speed of the support replies.
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