Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to change Club Administrator

  • cwingenbach@aol.com
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Unable to change Club Administrator

3 years 2 months ago
#90749
I have tried several times to change our admin for our website. All the email addresses and current admin are not active.  I have the correct club email address but when I try to click on "Submit Request", I can go no further.  See attached screen shot.  Please advise. 

Thanks, Cathy Wingenbach 


 
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  • Pam
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Re: Unable to change Club Administrator

3 years 2 months ago
#90752
That is strange - I've just tried using exactly what you have displayed and the Submit Request button is active at the end.
Please try again - make sure you type the email address in to avoid copying in any stray hidden characters such as spaces or tabs. 
 
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  • SteveTheTechie
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Re: Unable to change Club Administrator

3 years 2 months ago
#90805
Thank you for providing the screenshot.   The issue, in this case, is that no green data validation checkmark is shown for the club number, so the system does not think that the club number has been checked and is valid.   Not sure how you entered a club number without it getting checked--even if you canceled on the pop-up it would clear out the club number.  
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