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Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New member can't log in for first time

  • Suzanne Auchterlonie
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New member can't log in for first time

2 years 1 month ago
#93338
A new member gets this message: You have errors in your form below. Please scroll down and correct the following:
  1. You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet.
 E-mail, Name, or Username ______________ Enter your E-mail, Name, or Username, then select your Name or Username from the pop-up list that displays.Password________________
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  • Pam
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Re: New member can't log in for first time

2 years 1 month ago
#93339
You haven't given us your club number or the member's name - so we can't even check to see if the member has been entered on the website, which is what the error message is suggesting.
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  • Suzanne Auchterlonie
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Re: New member can't log in for first time

2 years 1 month ago
#93340
We figured it out, the member had forgotten his user name, and then reset his password so now we are good
The following user(s) said Thank You: Pam
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