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Urgent help due to e-mail address not recognized correctly

  • Satoru Yamasaki
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Urgent help due to e-mail address not recognized correctly

2 years 1 month ago
#93347
Dear Support,
I request urgent help on the following incident.
Incident: FreeToastHost refused the following e-mail address by showing the Subject.Subject: [FreeToastHost] Message Not Delivered: Re: Summer Live
by showing the following message
This email address is being protected from spambots. You need JavaScript enabled to view it. appears to be an invalid or non-working recipient email address. (One Advertised SMTP server permanently refused mail.)

However, the above e-mail address "amapea914@icloud.com" is available and we can use this e-mail address without FTH environment.
Looking forward to your confirmation and providing the causes and solutions.

Best regards,
Satoru Yamasaki (Rock Music TMC FTH Administrator) 

 
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Re: Urgent help due to e-mail address not recognized correctly

2 years 1 month ago
#93349
I can see This email address is being protected from spambots. You need JavaScript enabled to view it. accepting email from FTH.

I will need the full internet email header to see what the issue is.

From our test it is a user problem
Code:
Server Response: 552 5.2.2 <amapea914@icloud.com>: user is over quota

 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: Satoru Yamasaki
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Re: Urgent help due to e-mail address not recognized correctly

2 years 4 weeks ago
#93355
Dear Brian,
Thanks so much for your prompt reply.
As a result of gurther check, we solved this problem due to a lack of receiving tray quantity.
Best regards,
Satoru Yamasaki
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