Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to Manage Members

  • adisacco
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Unable to Manage Members

13 years 1 month ago
#28105
9057.toastmastersclubs.org/

I have been unable to manage members in our club's website. I type the new members in and select SAVE; however, the timer spins until it times out and nothing is saved. I have also tried to move members to the former member status with the same results. Everytime I select the SAVE button, the sysetm times out.

I have been unable to find the resolution in DOCS and FORUM pages.
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  • Brian
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Re: Unable to Manage Members

13 years 1 month ago
#28106
I was able to add and delete a member to your club members list.

What browser and version are you using?

If you are using Internet Explorer please set your cookies as per there doc.
support.toastmastersclubs.org/docs/item/...tings?category_id=12
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • adisacco
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Re: Unable to Manage Members

12 years 9 months ago
#31761
Good Morning,
I have reset my cookie settings; cleared my cache and history, and still cannot manage my members. I have tried this on three different computers over a 6 month time period. New members are unable to be added and I cannot move any former members to that status. I need further assistance please.

#9057
9057.toastmastersclubs.org
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Re: Unable to Manage Members

12 years 9 months ago - 12 years 9 months ago
#31764
You did not tell me what browser and version you are using.

I was able to log into your site and add myself to your member list. Everything is working correctly.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 12 years 9 months ago by Brian.
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  • adisacco
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Re: Unable to Manage Members

12 years 8 months ago
#32498
I have tried this on several computers and cannot get it to work. I am using I.E. 7 on one and XPon another.
I have also tried through my iPAD using safari. All of these worked in the past as I was able to start the Free Toast Host on this computer and maintain until a few months ago.

When logging in today I cannot even see any members in my membership list. This is not good. The fact that you are able to manipulate from your location is of no use to me. I cannot resolve on my end using the istructions you provided.
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  • SteveTheTechie
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Re: Unable to Manage Members

12 years 8 months ago
#32510
We do not support IE7. Please upgrade it to IE8, at a minimum.
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