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Registering Accounts with Officer E-mails

  • pcharrison
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Registering Accounts with Officer E-mails

12 years 7 months ago
#34045
First, thank you for all that you do here. This site has been invaluable to our efforts to publicize our club.

Background:

We'd like to use the officer e-mails to register for other accounts (for example, Asana and Twitter), so that all correspondence regarding the other accounts goes to that e-mail. That way, we can keep the same e-mail on the other accounts, but when we change the officer in our FreeToastHost admin console, the change essentially "cascades" across the other accounts, since your server redirects the e-mail to the new officer. It saves us from ever losing control over the other accounts, since we can switch the member's e-mail address (to receive recovery e-mails) at FreeToastHost without the password on the other account. Hopefully that made sense... I think it's a good practice for an organization with continually changing leadership.

Our issue is this:

When (or if) the FreeToastHost servers redirect the e-mails, they come through as garbled text, not HTML. I attached the Asana "forgot password" e-mail that I received on my personal e-mail, which sent to vped-639@toastmastersclubs.org and redirected by the server. In addition, some registration confirmation e-mails don't come through at all (Twitter, sent today at 1:07 pm to vppr-639@toastmastersclubs.org).

Are you able to provide any suggestions on this? Is it possible to have the server allow HTML formatted e-mails?

Thank you in advance for any help you are able to provide.
-Patrick
Patrick Harrison, VP of Ed
Capital City Toastmasters #639
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Re: Registering Accounts with Officer E-mails

12 years 7 months ago
#34048
Is this the way it has always been for you or a recent occurrence?
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Re: Registering Accounts with Officer E-mails

12 years 7 months ago
#34049
I've only recently joined Toastmasters, so I don't know how the club has interacted with the FTH site before... but it's been happening ever since I took over.
Patrick Harrison, VP of Ed
Capital City Toastmasters #639
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Re: Registering Accounts with Officer E-mails

12 years 7 months ago - 12 years 7 months ago
#34065
I made a change today that will likely impact this. Please see if this is still an issue for you and let us know.
Last edit: 12 years 7 months ago by SteveTheTechie.
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Re: Registering Accounts with Officer E-mails

12 years 6 months ago
#34109
It appears that I no longer receive anything from Asana at my personal e-mail when I try to reset my password. Previously I received the text information that I attached.

I do not receive any redirected e-mails from Twitter either. I ask Twitter to resend the confirmation e-mail to vped-639@toastmastersclubs.org, but never receive an e-mail in my personal e-mail.
Patrick Harrison, VP of Ed
Capital City Toastmasters #639
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Re: Registering Accounts with Officer E-mails

12 years 6 months ago - 12 years 6 months ago
#34110
I found the following in our email log:
Code:
SUCCESS (User Email) Fri Mar 14 17:02:56 UTC 2014 Club:«639» From:«no-reply@asana.com ()» To:«vped-639@toastmastersclubs.org>pcharrison8@gmail.com» Subject:«Complete your Asana sign up»
Code:
SUCCESS (User Email) Fri Mar 14 17:03:05 UTC 2014 Club:«639» From:«no-reply@asana.com ()» To:«vped-639@toastmastersclubs.org>pcharrison8@gmail.com» Subject:«Asana - Account recovery instructions»
You may want to check your spam/junk mail folder.
Last edit: 12 years 6 months ago by SteveTheTechie.
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